Customer Service

Company details:

LiveHelfi

Brickmeetsbyte B.V.
Loopkantstraat 25
5405 AC Uden
The Netherlands
Email: service@livehelfi.com
Commercial Register: 90693116
VAT identification number: NL865414622B01

For questions please email us on: service@livehelfi.com. Please refer to your order number (ORD*****EN) when contacting us.

If you prefer to call, please send us an e-mail at service@livehelfi.com with your question and a call-back request. We speak English and Dutch.

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/

We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

Our promises

We strive for maximum customer satisfaction. We achieve this by keeping to our agreements.

* If there is anything wrong with your order, the product will be refunded or replaced without question.

* We always answer your queries within one working day.

Didn't you receive a reply from us? Then please check if our email has accidentally ended up in your spam filter.

Buy safely at LiveHelfi

LiveHelfi is certified by Trusted Shops, with purchase protection up to €2500,-. That is how you know you are safe with LiveHelfi.